RETURNS AND EXCHANGES/REFUNDS

RETURNS AND EXCHANGES/REFUNDS

Our goal at SpeedUniversity.com is customer service and satisfaction. If, for any reason, you are not happy with our product we are more than willing to do an exchange or issue you store credit.

If you have purchased an item from SpeedUniversity.com, you may exchange it for a different color, size or style of equal or lesser value. You have 7 days from when your order was received to return the item(s) to make an exchange (i.e. If your order was delivered on the 1st, you have until the 8th to contact us about making a return).

Prior to returning the item(s) you must contact us and wait for a reply confirmation.
You may reach us directly emailing Info@speeduniversity.com

Exchanges may be unavailable during High Volume Sales periods as inventory is constantly adjusted. In these cases items can be returned for store credit. The credit can be applied to any size exchange or purchase from the site.

REFUNDS

NO REFUNDS WILL BE SPEEDUNIVERSITY NON-SALE OR SALE ITEMS. STRICTLY EXCHANGES OR STORE CREDIT ONLY.

RETURNS & EXCHANGES

When shipping your item(s) back to our warehouse, please include:

A copy of your original invoice and a copy of the correspondence regarding your exchange. Please also write your order number visibly on the package. Items not in the same condition as it was when you recieved it are subject to a minimum 15% restocking fee. All exchanges are dependent on current stock availability and condition of product upon inspection. If we do not have the item available, we can issue you store credit. If the exchange item(s) is of lesser value than a store credit will be provided for the difference.

Customers are responsible to pay all shipping fees involved when an exchange or a return for store credit is requested. Failure to pay the shipping fees will result in the CANCELLATION of your exchange and store credit may be automatically disbursed. Shipping fees are non-refundable.

Please allow 7-10 business days from when it is delivered for your exchange/return to be processed. If an exchange was requested the customer will be billed via email for reshipment costs unless otherwise stated. 

All exchanges are to be shipped via insured traceable mail in a secure package to the following address (We are not liable for packages lost in transit; please have a tracking number for your reference and proof): 

ATTN:

Speed U RETURNS
519 Hurricane Shoals Rd NE Suite G, Lawrenceville, GA 30046

If ever you require an exchange or return as a result of an error made by us, such as an incorrect size or style, we will ship the exchange and provide return postage at our cost.

PLEASE NOTE: NO EXCHANGES will be eligible on sale and significantly discounted items including but not limited to: Black Friday, Cyber Monday, and items displayed under the “Sale” section on SPEEDUNIVERSITY.COM. We recommend you contact us prior to ordering, to inquire about a particular item being eligible for exchanges or store credit.